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When You Already Know the Resident: A Long-Term Care Ombudsman Story
In moments like this, advocacy is not about policies or procedures.
It is about presence.
Carol Lindsay
3 days ago2 min read


Same Meal, Different History: A Long-Term Care Ombudsman Story
At lunch in a beautiful assisted living facility, four women were delighted. Five men were not. The difference wasn’t the food—it was history.
Carol Lindsay
Mar 53 min read


Choice Doesn’t End at Hospice
An eight-year-old was placed in front of a dying woman and told to read. No one asked if Margaret had the energy to comfort a frightened child. In hospice, even kindness has limits—and choice still matters.
Carol Lindsay
Mar 32 min read


Between Here and There — Watching a Luau in a Nursing Home
“I wish I’d gone to Hawaii.”
Carol Lindsay
Feb 162 min read
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