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When You Already Know the Resident: A Long-Term Care Ombudsman Story
In moments like this, advocacy is not about policies or procedures.
It is about presence.
Carol Lindsay
3 days ago2 min read


Choice Doesn’t End at Hospice
An eight-year-old was placed in front of a dying woman and told to read. No one asked if Margaret had the energy to comfort a frightened child. In hospice, even kindness has limits—and choice still matters.
Carol Lindsay
Mar 32 min read
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