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When You Already Know the Resident: A Long-Term Care Ombudsman Story
In moments like this, advocacy is not about policies or procedures.
It is about presence.
Carol Lindsay
Apr 112 min read


Choice Doesn’t End at Hospice
An eight-year-old was placed in front of a dying woman and told to read. No one asked if Margaret had the energy to comfort a frightened child. In hospice, even kindness has limits—and choice still matters.
Carol Lindsay
Mar 32 min read


The Day I Became a “Redneck Advocate”
A rehab resident misunderstands “resident advocate” as “redneck advocate,” sparking a moment that reveals what advocacy really requires.
Carol Lindsay
Feb 121 min read
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