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Communication & Connection
When You Already Know the Resident: A Long-Term Care Ombudsman Story
In moments like this, advocacy is not about policies or procedures.
It is about presence.
Carol Lindsay
3 days ago2 min read
On the Other Side of the Bed
She wasn’t confused. She wasn’t asleep. She was listening. And she felt invisible.
Carol Lindsay
Feb 202 min read
A Funeral, Dementia, and the Mercy of Forgetting
A woman with advanced dementia is told—again and again—that her son has died. Each time, the grief is fresh. A reflection on memory, mercy, and when silence is the kinder choice.
Carol Lindsay
Feb 132 min read
Until Then, I’ll Take the Calls-4
When my brother calls, his aphasia makes speaking hard—but we still talk. Naming dementia, laughing together, and saying the hard things keeps us connected while we still can.
Carol Lindsay
Feb 52 min read
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