top of page


When CNA Task Delegation Goes Wrong in Long-Term Care
A new nurse aide was instructed to inhale a cigarette for a resident. A real story about unsafe delegation, scope of practice, and systemic failure.
Carol Lindsay
Jan 152 min read


Who is responsible
A cruise ship with 5,500 passengers returned every item of laundry without loss. In nursing homes, lost clothing is one of the most common complaints. A long-term care ombudsman reflects on what missing laundry reveals about accountability, dignity, and respect in institutional care.
Carol Lindsay
Jan 33 min read
bottom of page